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Ben wrote on 2021-12-12 at 14:57
Hi, Can someone clarify what's going on with upstore.net please? I have a premium membership and for the last 5 days I can't access the site at all. I'm just getting a 404 message regardless of whether I have a VPN on or not. I've also tried it on my phone and I'm getting the same message so it's nothing to do with cookies, VPNs or any issue my end. Has there been some sort of internal issue? Will this be resolved and will I get the days back that I've subsequently lost?
Hi,

Can someone clarify what's going on with upstore.net please? I have a premium membership and for the last 5 days I can't access the site at all. I'm just getting a 404 message regardless of whether I have a VPN on or not. I've also tried it on my phone and I'm getting the same message so it's nothing to do with cookies, VPNs or any issue my end. Has there been some sort of internal issue? Will this be resolved and will I get the days back that I've subsequently lost?... Collapse
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Admin Reply by: support
If you are 100% sure you are not using a vpn or anything that is not recognized as customer ip range, you should try changing your pc desktop DNS entries using free dns ip like 1.1.1.1 and 8.8.4.4, also try to make a video of the whole error by making a video a posting it on youtube so i can see.
If you are 100% sure you are not using a vpn or anything that is not recognized as customer ip range, you should try changing your pc desktop DNS entries using free dns ip like 1.1.1.1 and 8.8.4.4, also try to make a video of the whole error by making a video a posting it on youtube so i can see.... Collapse
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